[All] Buddy Announcement: Exciting Opportunities in Manila,Philippines!

Exciting Opportunities in Manila, Philippines!   We have excellent openings at Philippines, we are looking forward for locals and people with work permits on following skills   Requirements Details Position Job Description Exp Application Developer & Maintenance Requirements Develops, customizes, or configures applications or modules using one or more programming languages Extensive knowledge with ASP.net and good knowledge of C# and VB Back end Oracle, MS SQL or MY SQL Scripting Knowledge Major Tasks & Responsibilities ·         Provides technical expertise on L2 support for production issues ·         Conducts troubleshooting/investigation for issues/problems ·         Coordinates on issues impacting SLA or service availability ·         Improves processes to streamline production operations ·         Participates in consultation on Projects execution ·         Facilitates resolution of raised incidents or production issues ·         Documents incident resolution and steps taken to resolve incidents (monitoring reports) ·         Resolution of incidents for managed systems within SLA ·         Improvement / enhancement of scripts or service operations ·         Incident Report (IR) documentation and monitoring reports ·         Conducts tests and execution of production fixes 2-6 Yrs Patrol & BMC Proactive net Performance Management Mode of employment : ·         Implementation, configuration of monitoring solutions based on BMC Proactive Net Performance Manager. ·         Should have excellent skills in BMC Event Manager, Patrol Console/Agent ·         Should have worked on migrating environments from patrol to BPPM ·         Configure and integrate BMC Event Manager and Impact Manager ·         Troubleshooting and administration of all above products on UNIX, Windows based hosts. ·         Implementation and configuration of various Knowledge Modules ·         Specification and implementation of interfaces to other systems management solutions specifically non BMC to perform Event correlation ·         Life cycle management for all above mentioned products. ·         Customization of above tools to meet customer requirements. Essential: General this role requires expert administration, support and engineering skills (user only skills are not sufficient). UNIX, windows skills and scripting are fundamental requirements.   Job Description: Remedy ITSM Tools Analyst   The ITSM Tools Analyst will provide subject matter expertise on the BMC Remedy ITSM tool suites.  3-4 years of experience in BMC Remedy ITSM 7.X. End to End implementation experience of BMC Remedy ITSM. Requirements Definition, Technical Specifications Documentation Configuration of BMC Remedy ITSM. Customization experience. Especially in Incident Management, Problem Management and Change Management. CMDB implementation and its data modeling. Experience architecting, deploying, configuring, and integrating ITSM modules. Integration knowledge of different techniques such as web service, DB link, Java API Expertise and experience on the Data migration. Integration knowledge with BMC BPPM and CMDB. ITIL V3 certified. 3-7 Yrs NETWORK ENGINEER (CEBU) ·         Graduate of Engineer Science, or any IT-related course ·         3-5 years work experience in Network Engineering/ Administrator. TECHNICAL SKILLS: ·         Experience on Network troubleshooting for routing, switching technologies ·         Hands on exposure to routing protocols like OSPF,BGP,IS-IS,EIGRP etc. ·         Sound knowledge of MPLS,Frame Relay,DSL,CLNS Technologies ·         Experience of working on Switching, VLAN, Trunking, STP, PVST, Ether Channel & Cisco L2 & L3 Switches ·         Strong Network Fundamentals of TCP/IP, Subnetting. ·         Hands on experience of Cisco and Ruckus Wireless Access Points. ·         Knowledge on ITIL framework ·         Exhibit strong team work qualities.  ·         CCNP Certification Preferable. ·         Willing to relocate to Cebu. Major Tasks & Responsibilities ·         Troubleshooting of all network Incident reported by Service Desk. As well as working on Service requests. ·         Troubleshooting issues related to Layer 2/ 3 skills like Switching / Routing / MPLS/DSL/Frame Relay and also Wireless Networks. ·         Provide escalation support and assistance to Change Operations teams. ·         Coordination with Level 1 and L3 support to troubleshoot the network issues. ·          Customer service; take ownership and manage all support cases via ticketing systems, provide regular updates to end users/requesters and close tickets within agreed timescales. ·         Vendor escalation, chase 3rd party vendors and suppliers for regular updates and escalate where necessary. ·         Work with other technical groups to help resolve network and non-network issues. Planning & Designing of network as per user's requirement through SR. 3-5 Yrs SYSTEM ADMIN Requirements ·         Graduate of Engineer Science, or any IT-related course ·         3-5 years work experience in Office Collaborations. TECHNICAL SKILLS: ·         Advanced knowledge and experience managing a Windows 2003/2008 server environment. ·         Solid understanding and support of large DNS, WINS, and DHCP networks. ·         Experience in BMC Remedy Administration,BMC Patrol. ·         Sound Knowledge on EMC Ionix & Netscout tool. ·         Experience in PVCS,Control-M administration tool ·         Wintel Server support. ·         Troubleshooting skills on IIS ·         Knowledge of Active Directory topology and functions ·         Good experience in File Server/NAS, Printer Server. ·         Knowledge of Share Point, OCS, LYNC. ·         Advance understanding of Windows system tools – task manager, msconfig services. msc, mmc, etc. ·         Worked on the Proxy server & Antivirus server. ·         Hands on experience on Blackberry Enterprise Server. ·         Exhibit strong team work qualities.  ·         Awareness & Knowledge of WSUS, Avamar EMC, KMS (Key Mgmt Sys- Microsoft), and SCCM (svr config control mgmt) is an added advantage. ·         MCSA Certification is preferable. Major Tasks & Responsibilities ·         Troubleshooting of all Server Incident reported by Service Desk. As well as working on Service requests. ·         Provide Windows administration and IT server support. ·         Manage and administer Windows 2003 and 2008 servers, standard and enterprise. ·         Manage Windows Active Directory 2008. ·         Maintain and monitor daily backup jobs. ·         Installations of new software releases and system upgrades. ·         Plan, recommend and implement strategies around upgrades for servers and storage for virtualized environment. ·         Responsible for Change Implementation. ·         Patches up gradation on all servers. ·          Customer service; take ownership and manage all support cases via ticketing systems, provide regular updates to end users/requesters and close tickets within agreed timescales. ·         Vendor escalation, chase 3rd party vendors and suppliers for regular updates and escalate where necessary. ·         Work with other technical groups to help resolve network and non-server issues. 3-6 Yrs SAP CONSULTANT SAP MM Consultant Exp Level : 3-5yrs SAP MM functional Experience : 3yrs ·         Good knowledge of Procurement details ·         End to end implementation exp ( mandatory) ·         Must have good communication skills. ·         One end-to-end Lifecycle Implementation ·         Good business communication skills ·         Basic knowledge of Invoice Processing SAP FICO Exp Level : 3-5yrs ·         These consultants will be responsible for E2E implementation of SAP FICO and its integration with other SAP ECC modules. Also will be expert in each area to care of support, maintenance and enhancement activities ·         Should have expertise on GL, AP, AR, Bank Reconciliation and Asset Accounting ·         Should have in depth knowledge of Cost Center Accounting, Profit Center Accounting ·         Must have worked on Fund and Asset Management. ·         Must have had hands on FI-MM,SD integrations ·         Should have expertise in COPA. ·         Desirable to have understanding on Fixed Settlement from Project Systems ·         Would be advantage if person have SAP PS (Project System) knowledge. SAP BW Exp Level: 3-5 Yrs ·         Significant experience of SAP BW functional development specializing in back-end extractors, cube design and development, report design, planning & forecasting (SEM and IP), aggregates and performance monitoring functions including integration with SAP/other external data sources. Experience of extracting data from the following SAP data source areas – FI, FI/CO, SD and MM Purchasing. ·         Significant exposure of working on a highly customized SAP & BW system. ·         Experience of SAP BI 7.0 development/functionality. ·         Experience of working with Finance Business Processes/area. ·         Experience of dealing with SAP online support services. ·         Some experience and knowledge of ABAP workbench is desirable. ·         Excellent written and verbal communication and presentation skills. ·         Ability to understand business requirements and provide creative technical solutions that work within the technical boundaries ·         Strong problem solving and analytical skills with the ability to clearly communicate and share solutions with fellow team members ·         Self motivated and willing to "do what it takes" to get the job done, good attention to detail SAP-CRM ·         Minimum 3 years SAP-CRM Functional, Techno-Functional experience • Experience in implementation & Support projects • Strong architectural knowledge of CRM • Strong communication skills with the ability to communicate to all levels of the business • Team player attitude • Must have worked on end to end implementation and support projects • Functional and technical experience   2-5 Yrs Service Desk - Incident Report   Requirements ·      Computer Science Diploma / Graduate , Post Graduate with 1-3 Years experience in working at a Service Desk / Call Center for IT Service Outsourcing.   ·      Strong Orientation to meet SLA's, Processes   ·      Good Coordination and communication skills   ·      Self Driven & Proactive individual   ·      Can easily grasp knowledge or understand system operation and logic   ·      Good Listener .      Knowledge in ITIL is an advantage   Major Tasks & Responsibilities   ·      Managing Incident Report via call and email. .      Answer incoming calls into the IR Hotline and assigned via Remedy and handle according to defined incident management processes. .      Assigning incidents and requests to the correct support group for resolution ·      Administering Processes to meet SLA's as per contract , Avoid Penalties. ·      Prioritization of issues providing first Time Resolution. .      Handling Advisories and Broadcast via sms for Critical Alerts/Issues. .      Train new hires for the TM IR new member. 3-6 yrs QA tester       ·         Minimum of 1 BSS/OSS Project Implementation Experience.   ·         Familiar with SDLC particularly with the test lifecycle and different test    methodologies. ·         Familiar with Test Plans and RTM. ·         Experienced in creating test cases. ·         Experienced in test execution and reporting defects and test results. ·         Experienced in creating test documentation. ·         Experienced in providing UAT Supports. ·         Good communication skills (written and oral). Platform/Skills ·         Billing Systems ·         Provisioniong ·         Fulfillment ·         Data Analytics Customer Relations Management 3-5 yrs Please forward the updated CVs toAllister Ramos (Allister.ramos@techmahindra.com)