Serco Bpo Jobs April 2012 | Quality Assurance Executive | Serco BPO - India Operations Requirement

Serco is a leading service provider in the international and domestic BPO markets in India.

The key service areas include customer interaction centres, direct marketing, loyalty and fulfillment programmes, software solutions for CRM and consultancy services.

Serco is an international service company which helps commercial organisations, governments and agencies improve their services and achieve their strategic goals.

 

Job Description

We have Walk-In interview   From  Monday to Saturday Serco BPO for Quality Analyst

Experience: 2 years experience in domestic call  or at least 6mth as QA

Duties and Responsibilities:

• Auditing Calls and Giving Feedbacks,
• SPOC for Call Calibrations with clients and internal.
• Identifying the TNI and Conducting Refreshers with the Help of Trainers.
• To Ensure that Product Update is Cascaded across

Position -4

Locations Bangalore

DOJ –26-April-2012

Inbound Process- 2 ( Shift Timing :6am-12am any 9 hr)

Outbound Process-2 (Shift Timing :8am-8pm any 9 hr)

Languages: English with Kannada& Telugu

Exp -3+year  1year as quality analyst

Education :Under Graduate

Salary : CTC 10K

Pushpa A
Sr HR

7483131242
Serco BPO - India Operations
AKR Tech Park , 7th Mile,  Next Color Line garments  Kudlu Gate, Bommanahalli