COGNIZANT - TAG Invites Referrals for Genesys!!

TAG Invites Referrals for Genesys Skill / Description Experience Location POC Job Number Genesys/Avaya/Verizon Network Developer :- Avaya PBX/ACD/CMS Genesys Inbound routing design and scripting Must be familiar with List Objects Must know how to configure External Route Points Must know how to do call routing development for multi-site call centers ISCC routing Verizon Network Manager – Must be proficient with Verizon Network Manager in creating plans, NCR and setting up 800# features Genesys CCpulse – should be proficient in setting up workspace and reports using CCpulse Genesys troubleshooting   3 -12 years Bangalore   Anooj (180144)     6247201   VSS Developers VoiceXML, Java J2EE, JSP, Nuance (Viecore) Framework Speech Enabled Call Center IVR systems Speech Recognition Grammar development (GRXML) Rational Application Developer (RAD) 7.5 or higher Clear Case UCM WebSphere Application Server, SQL Understanding of call routing in a Genesys environment Knowledge of SDLC. Lean IT preferred. Experience developing healthcare applications Strong analytical and troubleshooting skills                         Please upload resumes at the Referral portal only available at -  https://cworld.cognizant.com/MyCognizant/Pages/MyReferral.aspx Note: All the profiles will be screened and only shortlisted profiles will be considered for the interviews. Ensure resumes are uploaded against the respective Job Number only (mentioned above)   Candidate Checklist: (Mandatory Documents to carry for interview process) 1. 1 Passport size /Stamp size photograph 2. Last 3months pay slip 3. Offer letter and  last increment letter from your current / last organisation 4. Photocopies of X, XII, graduation and post-graduation CERTIFICATES and MARKSHEETS (all semesters) 5. Photocopies of RELEASE and OFFER LETTER or EXPERIENCE letters of ALL previous employments (mandatory) 6. Photocopy of any one of the following is a MUST: Passport, Ration Card & Election ID card.   Please note further conditions: 1. A full-time degree in B.E./ B.Tech/ B.Sc/ BCA/ MCA/ M.E./ M.Tech/ M.Sc. 2. Candidates who have been interviewed over the last 6 months are not eligible to apply. 3. Profile Snapshots / Resumes sent to any other email ID will not be eligible for referral rewards. 4. All resumes will be screened and only shortlisted candidates will be interviewed.                *Referral policy document is available on CWorld for your reference.